Helena Inn's 15 tastefully decorated guest rooms are bright, clean, spacious, quiet and secure. Singles, doubles, twins and triples are available, all of them fully carpeted. Each room is appointed with a private bathroom, cable TV, telephone and heater.
The hotel has a fifth-floor dining room with large windows and beautiful panoramic views of Lake Titicaca and the city. Downstairs in the lobby there is a comfortable lounge area and wireless Internet access is available for those with laptops.
The exceptionally helpful and obliging staff leave no stone unturned when it comes to your comfort and enjoyment. Some of them speak English and they'll do whatever it takes to make you feel at home. They offer laundry service, safety deposit, tourist information, and medical attention.
The hotel is located in central Puno just two blocks from the Plaza de Armas. It is very close to downtown Puno, and to Lima Street in particular, which is full of restaurants, shops and nightclubs.
Food & Beverage
A complimentary continental breakfast is served each morning in the fifth-floor dining area which affords amazing panoramic views of the lake and the city.
How To Get There
To get to the hotel from Puno's Plaza de Armas head south down Ayacucho St. for just over two blocks, passing the San Antonio Church on your right. After crossing Huancane St. you'll see the hotel on your left.
Amenities & Services
General:Coffee Shop, Meeting/Banquet Facilities, 24-Hour Front Desk, Lounge Area, Roof-Top Terrace, Breakfast, Bar, Cable/Satellite TV, Daily Newspapers, Communal Living Room, Welcome Drink.
Services:Laundry Service, Fax, Medical Assistance, In-Room Breakfast Option, Wi-Fi/Wireless LAN (free), Wake-Up Service, Computers with Internet Connection, Taxi Service, Airport Transfer, Currency Exchange, Babysitting, Room Service, Tours and Excursions, Luggage Storage, Concierge Service, Ironing Service, Shuttle Service to Local Attractions, Safety Deposit Box at Reception.
Nearby Attractions:Gastronomy, Cathedral, Sightseeing Tours, Boating, Hiking, Nightlife, Museum, Lake, Fishing, Canoeing/Kayaking.
Pick-up and Drop-off
A transfer from and to the airport can be arranged at a surcharge of USD 20.00 each way.
Room rates include transfer from the bus terminal to the hotel.
Room rates include transfer from the railroad station to the hotel.
Check-in and Check-out Times
Check-in time: 1pm
Check-out time: 12am
The hotel operates a non-smoking policy, but smoking is permitted in designated smoking areas.
Guests are not allowed to bring pets onto the property.
Children under 3 years of age can stay free of charge when using existing beds.
Extra beds for children under 18 years of age are available at a surcharge of USD 15.
Extra beds for adults are available at a surcharge of USD 15.
Traveler Reviews (2)
The guest reviews are submitted by our customers after their stay at the Helena Inn. Below are opinions of guests that reflected their own experiences.
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